Solution
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Customer Digital ID

Build Cross-Border Identity Trust, Empower Global Business

Build a unified, secure and intelligent identity system based on customer identity features to resolve registration churn, AI fraud and privacy compliance risks, and comprehensively helps enterprises achieve business compliance and high-value growth.

Key Identity Pain Points

01.

Disrupted User Experience

Complicated login processes, repeated registrations and inconsistent cross-platform experiences directly impact customer retention and conversion rates.

02.

Data Silo Predicament

Independent construction of customer accounts across multiple systems leads to scattered identity data and failure to form a unified view, restricting operational and risk control capabilities.

03.

Difficulty in Defending Against AI Attacks

Deepfake technology forges identities to bypass verification, and AI-driven large-scale credential stuffing and targeted fraud render traditional protection systems ineffective.

04.

Legal Compliance Pressure

Inconsistent identity authentication standards across countries and regions bring compliance risks to the collection, storage and use of customer identity data.

Solution Highlights

Scalable Unified Identity Foundation

Adopting microservice and low-code design to support rapid multi-terminal deployment and elastic scaling, building a global unified customer identity platform that supports concurrent access by hundreds of millions of users.

Identity and Privacy Security

Integrate systems for full-lifecycle management from access to cancellation; built-in privacy center and automated authorization ensure traceable data compliance and a trusted user link.

Data-Driven Growth

Building a unified portrait based on OneID to break data isolation and enable precision marketing, it optimizes interactive experience while abiding by compliance bottom lines, transforming identity assets into core driving force for business growth.

Intelligent Identity Risk Control

Real-time interception of Deepfake and automated attacks, combining zero trust architecture and dynamic multi-factor authentication to build a proactive security defense barrier against new identity fraud in the AI era.

Supporting Products

Value Matrix

Safty

100% compliance with the Personal Information Protection Law, GDPR and other regulations; AI risk control engine blocks over 99% of malicious credential stuffing and Deepfake attacks, ensuring zero data leakage.

Efficiency

Low-code integration shortens identity module R&D cycle by 80%; eliminate repeated system construction, cut identity management O&M costs by 50%, and accelerate core business launch.

Experience

Registration conversion rate increased by over 30%; millisecond-level password-free login across all terminals, 50% less authentication friction, and support for concurrent access by hundreds of millions of users for a seamless user journey.

Empowerment

100% cross-business data integration with OneID unified view; precision marketing reach rate doubled, consolidate digital foundation, and turn identity assets into strategic competitive advantages.

Success Stories

Shell China

Consumer Management Project
Shell China

As a core market of Shell Global CIAM with 30 million users, Shell China faced high global node latency, poor domestic mobile authentication experience and strict compliance requirements. The independent customer digital identity service realized OneID user consolidation and data isolation with global nodes, provided localized mobile/social authentication under the Personal Information Protection Law, and supported future user growth of tens of millions.

SINOTRANS E-Tong

Customer Identity & Access Management Project
SINOTRANS E-Tong

SINOTRANS E-Tong, a smart logistics platform under China Merchants Group covering 8 logistics fields, faced scattered applications, inconsistent entrances, compliance pressure and global adaptation needs. The unified external customer identity system realized integrated management of users, registration and authentication, strengthened data security and AI risk control, and supported compliant operation and elastic expansion.

ExxonMobil

Dealer Identity Management Project
ExxonMobil

ExxonMobil provides over 10 applications for 200+ domestic dealers, facing complex processes, scattered user information entrances, poor experience and strict compliance requirements. The project realized WeChat Work connection, global identity mutual trust and independent management, unified authentication and account control, optimized user experience and met compliance standards.

Hubei Hongtai Group

Enterprise Partner Identity Management Project
Hubei Hongtai Group

As a provincial core financial service platform, Hubei Hongtai Group had scattered users, inconsistent authentication and compliance pressure across systems. The unified identity authentication platform provided one-stop login, registration and SSO services for 19,000+ individual and corporate users on Web/H5 terminals, integrated with ecological platforms via API, and realized self-service and multi-terminal unified identity management for efficient and compliant business operation.

Shell China

Consumer Management Project
Shell China

As a core market of Shell Global CIAM with 30 million users, Shell China faced high global node latency, poor domestic mobile authentication experience and strict compliance requirements. The independent customer digital identity service realized OneID user consolidation and data isolation with global nodes, provided localized mobile/social authentication under the Personal Information Protection Law, and supported future user growth of tens of millions.

SINOTRANS E-Tong

Customer Identity & Access Management Project
SINOTRANS E-Tong

SINOTRANS E-Tong, a smart logistics platform under China Merchants Group covering 8 logistics fields, faced scattered applications, inconsistent entrances, compliance pressure and global adaptation needs. The unified external customer identity system realized integrated management of users, registration and authentication, strengthened data security and AI risk control, and supported compliant operation and elastic expansion.

ExxonMobil

Dealer Identity Management Project
ExxonMobil

ExxonMobil provides over 10 applications for 200+ domestic dealers, facing complex processes, scattered user information entrances, poor experience and strict compliance requirements. The project realized WeChat Work connection, global identity mutual trust and independent management, unified authentication and account control, optimized user experience and met compliance standards.

Hubei Hongtai Group

Enterprise Partner Identity Management Project
Hubei Hongtai Group

As a provincial core financial service platform, Hubei Hongtai Group had scattered users, inconsistent authentication and compliance pressure across systems. The unified identity authentication platform provided one-stop login, registration and SSO services for 19,000+ individual and corporate users on Web/H5 terminals, integrated with ecological platforms via API, and realized self-service and multi-terminal unified identity management for efficient and compliant business operation.

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